Terms and Conditions

1. USER ELIGIBILITY

Access to and use of our Services is strictly limited to individuals who have reached the age of majority in their respective jurisdictions. By accessing or utilizing our Website and Services, you represent and warrant that you have attained the age of majority in your respective jurisdictions and meet the age requirement specified in these Terms and Conditions. If you have not yet reached the age of majority or are accessing this Website from a jurisdiction where such material is restricted or prohibited, you shall immediately discontinue use and exit the Website. Your continued access or use of the Website and Services without proper authorization constitutes a violation of these Terms and Conditions.

If you are using or accessing our Website and Services on behalf of a company, organization, or other legal entity, you further represent and warrant that you have the necessary authority to act on behalf of that entity and to bind it to these Terms and Conditions.

2. ACCOUNT REGISTRATION

Certain areas of the Website may be accessed without the need for registration or subscription. However, to view specific content or use certain Services, you may be required to create an account on the Website. During the registration process, we will request certain personal data from you. Any personal data you provide will be collected, stored, and processed in accordance with our Privacy Policy.

As part of your registration, you may need to create a password. You are responsible for keeping this password confidential and shall not share or disclose it to anyone. If you become aware of or suspect that someone else has gained access to your password, you shall inform us immediately.

We reserve the right to suspend your account or require you to change your password if we have reason to believe that a security breach has occurred or that the Website is being misused through your account or password. Until you update your password or your account is reactivated, you may be unable to access certain areas of the Website.

You represent and warrant that all personal data you provide to us will be accurate, complete, and kept up to date at all times. We may use the information you provide to contact you as necessary. You are not permitted to create or maintain more than one account on our Website. At our sole discretion, we reserve the right to delete or cancel any account that we determine to be a duplicate. Additionally, we retain the right to terminate any account at any time and for any reason.

You acknowledge that we may, at our discretion, suspend the Services for extended periods or discontinue them entirely, with or without prior notice.

3. PAID SERVICES AND TRIAL PERIOD

In general, we offer a trial period up to 3 day(s) for Free and monthly renewal packages up to €59.99.

At the time of ordering, you are required to pay all applicable fees associated with the Services. Please note that, unless explicitly stated in these Terms and Conditions, mandated by applicable law, or determined at the sole discretion of the Company, all payments and charges – including those for partially unused Paid Subscriptions – are nonrefundable. We retain the right to adjust our pricing periodically, and we will notify you promptly of any changes. It is your responsibility to regularly review all billing-related updates provided by us through our various communication methods and notices. In the event of such changes, you have the right to cancel your trial period and/or monthly renewal package. If you do not cancel, you will be charged in accordance with the Company’s then-current pricing for the trial period and/or monthly renewal package.

The initial term of any Services you purchase will be specified at the time of ordering. Unless you cancel your subscription before the expiration of the initial term, the Services will automatically renew for successive periods equal to the initial term (unless otherwise stated), and corresponding charges will apply.

If you subscribe to a trial period, you consent to the automatic continuation of access to the Services, along with the billing of applicable fees, unless you cancel before the trial period ends or as otherwise specified. If you cancel the trial period before its expiration, you forfeit any rights to subsequent trial periods that may be offered unless explicitly permitted by us.

You may cancel your trial period and/or monthly renewal package at any time during its term. However, if you're on an instalment payment basis (if available), cancellation won't affect your obligation to pay the total contractual amount due, and your payment method will continue to be charged until the remaining balance is settled. If you initiate a credit card chargeback without valid justification, any additional costs incurred as a result will be passed on to you.

If you are a resident of the European Union (EU) and have purchased some digital services, you have a period of 14 days to withdraw from the contract. If you exercise this right, refunds will be processed within 14 days from the day on which the Company is informed of the User’s decision to withdraw using the payment method originally used by the User. You may exercise your right of withdrawal from the contract by sending a clear notice of your decision to the email contact@support-plem.com.

However, if you purchase a single item of digital content as an EU resident, you expressly acknowledge that the content will be made available to you immediately. As a result, you waive your right of withdrawal and will not be entitled to a refund.

If you are an EU resident and you purchase our Service that is not a single digital content item and is instead provided on a continuous basis, you expressly request and consent to its immediate supply. In cases where you have a right of withdrawal under the applicable legislation and you utilize this right, we will deduct from your refund an amount proportional to the Service provided before you communicated to us your withdrawal from the contract. You further acknowledge that once the Services have been fully performed by us, your right of withdrawal will no longer apply.

4. PROHIBITED USAGE

By accepting these Terms and Conditions and any additional policies referenced on the Website, you are granted a personal, limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Website and its Services strictly for personal use.

You agree not to:

1. access or use the Website without authorization or in violation of these Terms and Conditions or any applicable laws;

2. attempt to disrupt or interfere with the proper functioning of the Website;

3. commercialize any part of the Services or content available on the Website;

4. violate any applicable laws or regulations in connection with your use of the Website or Services;

5. upload content intended to mislead the Company or other users;

6. publish, post, upload, distribute, or disseminate any content that is inappropriate, defamatory, obscene, indecent, unlawful, or otherwise offensive;

7. upload content protected by intellectual property laws (e.g., copyright or trademark) without having the necessary rights or authorization;

8. infringe upon the intellectual property rights of the Company or any third party;

9. upload files or content containing viruses, malware, worms, Trojan horses, or any other harmful software;

10. spam, harass, or otherwise engage in abusive behaviour toward other users;

11. use automated means to access, scrape, or copy data from the Website, bypassing any access restrictions;

12. use the Website, Services, or content for unauthorized business, marketing, advertising, or commercial purposes;

13. use language that is hateful, discriminatory, or otherwise objectionable.

The Company reserves the right to terminate your access to the Services immediately if it determines that you have violated any of these Terms and Conditions or other applicable rules set forth on the Website.

5. SUBMISSIONS

By submitting any content to the Website, you grant the Company, along with its affiliates and partners, a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable, perpetual, and irrevocable license to use, reproduce, modify, distribute, display, and perform your content in any media format, whether currently existing or developed in the future, for any purpose, including commercial use.

You acknowledge that any feedback, suggestions, or information you provide regarding the Services are considered non-confidential and may be freely used by the Company and its affiliates without obligation of acknowledgement, compensation, or any form of remuneration to you.

The Company does not undertake the responsibility of screening or actively monitoring User submissions; however, it reserves the right to review, modify, or remove any submitted content at its sole discretion. You bear full responsibility for backing up and replacing any content you submit.

By uploading any content to our Website, you represent and warrant that you either own the content or have obtained all necessary permissions to post, distribute, display, perform, transmit, or otherwise share such content. You further represent and warrant that you have the authority to grant sublicenses for these rights.

6. INTELLECTUAL PROPERTY RIGHTS

We take intellectual property rights seriously. All content, trademarks, logos, and other materials available on the Website are owned by Plem Limited or its licensors and are protected by copyright, trademark, and other intellectual property laws. Your use of the Website and Services grants you a limited, non-exclusive license to access and view the provided content. However, you may not use, reproduce, modify, distribute, or display any of our intellectual property without our explicit consent or the consent of the respective rights holder. Any unauthorized use may result in legal action to protect our intellectual property rights.

By using the Services, you represent and warrant that your actions will comply with the foregoing license, covenants, and restrictions, and that you will not infringe upon or violate the rights of any third party, nor breach any contract or legal obligation. Additionally, you agree to comply with all applicable laws, regulations, and ordinances related to the Website and your use of it. You are solely responsible for any violations of such laws.

7. TERMINATION

These Terms and Conditions shall become binding upon you from the moment you access or use the Website, regardless of whether you have a subscription.

You may terminate these Terms and Conditions at any time by:

1. ceasing to use our Website and Services;

2. notifying us of your intention to terminate; and

3. closing your account, if applicable.

We reserve the right to terminate or restrict your access to and use of our Website and/or Services, in whole or in part, with or without notice, if:

1. you fail to pay any fees due under these Terms and Conditions;

2. you violate these Terms and Conditions;

3. your actions may cause harm to us or others, result in liability for us or others, or disrupt our business operations;

4. termination is necessary to comply with applicable law or as otherwise provided in these Terms and Conditions.

Furthermore, the Website may be temporarily unavailable due to maintenance or other reasons.

Upon termination, you will lose access to your account and certain features or content on our Website.

Upon termination, all rights and licenses granted to you will immediately cease, and you shall discontinue all use of the Website, Services, and any content obtained from it.

Certain provisions of these Terms and Conditions will survive termination, including but not limited to Intellectual Property Rights, Indemnification, Disclaimer and Limitation of Liability, and Applicable Law and Dispute Resolution.

8. THIRD-PARTY LINKS

Our Website may contain links to, or be linked from, third-party websites that are operated independently and are beyond our control. We do not verify, monitor, or assume responsibility for the content, accuracy, or availability of information, products, or services offered on such third-party websites.

We explicitly disclaim any liability for the accuracy, copyright compliance, legality, or decency of content on third-party websites or services. Some websites may contain automated search results or links to content that could be considered inappropriate or offensive. You acknowledge and agree that we bear no responsibility for such content, and you hereby waive any claims against us related to third-party websites or services.

We cannot ensure your satisfaction with any products or services purchased from third-party websites linked to or from our Website. These third parties operate independently, and we neither endorse their products, services, content, or entities nor verify the reliability of the information they provide. Additionally, we do not make any representations regarding the security of personal or financial information you may provide to third parties. You acknowledge and accept that any transactions or interactions with such third parties are at your own risk, and you waive any claims against us in this regard.

9. DISCLAIMER AND LIMITATION OF LIABILITY

YOU ACKNOWLEDGE AND ACCEPT THAT YOUR USE OF THE WEBSITE AND/OR THE SERVICES IS ENTIRELY AT YOUR OWN RISK. THE WEBSITE AND SERVICES ARE PROVIDED STRICTLY ON AN 'AS IS' AND 'AS AVAILABLE' BASIS, WITH NO WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

TO THE MAXIMUM EXTENT ALLOWED UNDER APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A SPECIFIC PURPOSE, AND NON-INFRINGEMENT OF RIGHTS. THE COMPANY MAKES NO WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR PERFORMANCE OF ANY CONTENT, MATERIALS, INFORMATION, OR DATA AVAILABLE THROUGH THE WEBSITE AND/OR THE SERVICES.

THE COMPANY DOES NOT REPRESENT OR WARRANT THAT:

1. ACCESS TO THE WEBSITE AND/OR SERVICES WILL BE AVAILABLE AT ALL TIMES OR AT LOCATIONS OF YOUR CHOOSING;

2. THE OPERATION OF THE WEBSITE AND/OR SERVICES WILL BE CONTINUOUS, TIMELY, SECURE, OR ERROR-FREE;

3. THE WEBSITE AND/OR SERVICES WILL MEET YOUR PARTICULAR REQUIREMENTS OR EXPECTATIONS;

4. ANY DEFECTS OR TECHNICAL ISSUES IN THE WEBSITE AND/OR SERVICES WILL BE IDENTIFIED AND CORRECTED;

5. THE WEBSITE AND/OR SERVICES ARE FREE FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS.

YOU UNDERSTAND AND AGREE THAT ANY MATERIAL OR CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE AND/OR THE SERVICES IS ACCESSED AT YOUR SOLE DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER, MOBILE DEVICE, OR OTHER EQUIPMENT, AS WELL AS ANY LOSS OF DATA RESULTING FROM SUCH DOWNLOADS OR ACCESS. FURTHERMORE, YOU ACKNOWLEDGE AND ACCEPT THAT WE MAY, AT OUR SOLE DISCRETION, TEMPORARILY OR PERMANENTLY REMOVE OR DISCONTINUE THE SERVICES AT ANY TIME WITHOUT PRIOR NOTICE.

MEDICAL DISCLAIMER. THIS WEBSITE DOES NOT PROVIDE MEDICAL ADVICE. ALL CONTENT PRESENTED IS FOR INFORMATIONAL, EDUCATIONAL, AND ENTERTAINMENT PURPOSES ONLY. UNDER NO CIRCUMSTANCES SHOULD THE INFORMATION BE CONSIDERED A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT FROM A QUALIFIED HEALTHCARE PROVIDER. IF YOU HAVE A MEDICAL CONDITION OR SUSPECT YOU MAY HAVE ONE, YOU SHALL CONSULT A LICENSED PHYSICIAN OR OTHER TRAINED HEALTHCARE PROFESSIONAL. WE DISCLAIM ALL LIABILITY FOR ANY DAMAGE, LOSS, OR HARM ARISING FROM THE USE OR RELIANCE ON THE INFORMATION PROVIDED ON THIS WEBSITE. IN THE EVENT OF A MEDICAL EMERGENCY, CONTACT EMERGENCY SERVICES IMMEDIATELY.

To the maximum extent permitted by law, under no circumstances shall the Company, its subsidiaries, or affiliates, their respective officers, directors, employees, agents, successors, subsidiaries, suppliers and/or providers be liable to any User or third party for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages (including, but not limited to, damages resulting from loss of profits, loss of data, loss of business opportunities, or loss of use), arising from or related to the use or inability to use the Website and/or Services or any content stored, transmitted, or made available through them. This limitation applies regardless of whether such a claim is based on warranty, contract, tort, negligence, or any other legal theory, even if the Company has been advised of or should have known of the possibility of such damages or losses.

Without limiting the above, the Company, its subsidiaries, or affiliates or their respective officers, directors, employees, agents, successors, subsidiaries, suppliers and/or providers shall not be held liable for any damages or losses arising from the loss, deletion, corruption, or unauthorized access to User data or information stored in the User's account or otherwise maintained by the Company or on its behalf.

In certain jurisdictions, limitations of liability and the exclusion of implied warranties are not permitted. In such jurisdictions, the foregoing limitation may not apply to you. This provision shall survive termination of these Terms and Conditions.

10. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company, along with its affiliates and/or related entities, whether direct or indirect, current, former or future, and its and their respective current, former or future officers, directors, employees, agents, successors and assigns and related third parties (each referred to as an “Indemnified Party”), from and against any and all claims, legal actions, causes of action, liabilities, damages, losses, debts, costs, and expenses (including reasonable attorneys’ fees) that arise from or relate to:

1. your use of, or inability to use, the Website and/or the Services;

2. any content, posts, or submissions made by you as a User;

3. your violation of any provision of these Terms and Conditions or infringement of the rights of any third party;

4. your breach of any applicable laws, regulations, or legal requirements, except in cases where such liability arises directly from an unlawful or negligent act or omission by us.

The Company retains the right to assume exclusive control over the defence and resolution of any matter for which you are required to indemnify it. In such circumstances, you agree to provide full cooperation with the Company in asserting any available defences.

You shall not settle any claim that adversely affects an Indemnified Party or imposes any obligation or liability on an Indemnified Party without the Indemnified Party’s prior written consent.

To the maximum extent permitted by law, you hereby release each Indemnified Party from any and all damages, whether direct, indirect, incidental, consequential, or otherwise, as well as any losses, liabilities, costs, and expenses of any kind or nature, known or unknown, that may arise out of or be related to disputes between you and any third party concerning the Website, the Services, or these Terms and Conditions.

11. PRIVACY POLICY AND COOKIE POLICY

In addition to these Terms and Conditions, your interactions with our Website are also subject to specific policies and guidelines, including but not limited to our Privacy. These policies set forth important provisions regarding the collection, use, storage, and protection of your personal data, as well as the use of cookies and similar technologies on our Website. It is essential that you familiarize yourself with these additional policies to ensure full compliance with our requirements and to facilitate a seamless and informed experience while using our Website.

12. APPLICABLE LAW AND DISPUTE RESOLUTION

These Terms and Conditions will be governed by and construed in accordance with the laws of the Republic of Cyprus without regard to conflict of laws and all disputes arising under or relating to these Terms and Conditions shall be referred to the appropriate court of the Republic of Cyprus.

If a dispute of any kind whatsoever arises between the Company and the User, in connection with, or arising out of these Terms and Conditions, the Privacy Policy, and any other operating rules posted by us on this Website, the Company and the User shall, in the first place, seek to resolve the dispute amicably between them.

13. MISCELLANEOUS

These Terms and Conditions, along with our Privacy Policy, Cookie Policy, and any other policies published on our Website, collectively represent the entire agreement between you and us concerning your use of the Website and Services. This agreement supersedes any prior understandings, representations, or agreements related to your use of the Website and Services.

Should any provision of these Terms and Conditions be deemed unlawful or unenforceable by a court or other competent authority, the remaining provisions shall remain in full force and effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Your rights and obligations under these Terms and Conditions are personal to you and may not be assigned, transferred, sublicensed, or otherwise conveyed without our explicit prior written consent. We retain the right to assign, transfer, or delegate any or all of our rights and obligations under these Terms and Conditions to any third party without requiring your consent.

We may modify these Terms and Conditions from time to time, and any substantial revisions will be communicated by posting an updated version on our Website or through other legally required means. We encourage you to review these Terms and Conditions periodically to stay informed of any changes. Your continued use of the Website and Services following the publication of revised Terms and Conditions constitutes your acceptance of the modifications and agreement to be bound by them.

14. CONTACT INFORMATION

If you have any questions, or concerns, or require clarification regarding these Terms and Conditions, or if you wish to report a violation, please contact our dedicated support team at contact@support-plem.com. We appreciate your feedback and are committed to responding to your inquiries in a timely and efficient manner.